Terms and Conditions
Terms and Conditions
Last updated: October 2025
Welcome to Querencia Studios. By accessing or using our website, shop, and services, you agree to the following Terms and Conditions. Please read them carefully, as they set out the rules, rights, and responsibilities that apply when you use our platform or purchase our products and services.
If you do not agree with these terms, please discontinue use of our website and services.
General Use of the Website and Services
Querencia provides coaching, workshops, art therapy sessions, community offerings, and related products. These services are intended for educational, personal growth, and wellness purposes only.
Our content is not a substitute for medical, psychological, or financial advice. If you are experiencing a crisis or require medical attention, please contact a qualified professional or emergency services in your area.
Access to certain areas of the website (such as workshop registration or product purchases) may require account creation. You agree to provide accurate information and keep your account credentials secure.
We reserve the right to suspend, restrict, or terminate access to our website or services at any time if you violate these Terms.
Purchase Terms (Payments, Pricing, and Products)
Pricing: All prices are listed in Indian Rupees (INR) and may be subject to applicable taxes. We reserve the right to update pricing at any time, though changes will not affect confirmed orders.
Payments: Payments are processed securely through third-party providers. By placing an order, you authorize us (or our third-party processor) to charge your chosen payment method.
Product Descriptions: We aim to describe and display our products and services accurately. However, minor variations (e.g., colors, materials, session details) may occur. Querencia does not guarantee that your device’s display accurately reflects the product.
Order Confirmation: Once you place an order, you will receive a confirmation email. This does not signify acceptance of your order but acknowledges that we have received it. Acceptance occurs when we process and ship your order (or confirm your booking for a service).
Cancellations & Refunds: Refund eligibility may vary depending on the product or service. Please review our Refund Policy for details.
User Responsibilities
By using our website and services, you agree to:
- Use the website and services only for lawful purposes.
- Not engage in activities that could harm, disrupt, or overload the website or interfere with other users.
- Respect community guidelines during workshops, coaching sessions, and community events.
- Not attempt to copy, reproduce, resell, or exploit any part of our services or content without explicit written permission.
Intellectual Property Rights
All content on the Querencia website — including text, graphics, logos, images, videos, and digital products — is owned or licensed by Querencia and is protected under copyright, trademark, and other intellectual property laws.
You may use our content for personal, non-commercial purposes only.
You may not copy, distribute, modify, or create derivative works of our materials without prior written consent.
Querencia respects intellectual property rights. If you believe any material on our website infringes your copyright, please contact us (details below).
Limitation of Liability
Querencia provides its services and content “as is” and makes no warranties (express or implied) regarding accuracy, reliability, or availability.
To the fullest extent permitted by law, Querencia will not be liable for any indirect, incidental, or consequential damages (including lost profits, data, or goodwill) arising from your use of the website, products, or services.
Our maximum liability for any claim relating to the use of our website or services will not exceed the total amount you paid for the specific product or service giving rise to the claim.
Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of India.
In the event of a dispute, both parties agree to attempt resolution through good faith discussions before pursuing legal remedies.
If a dispute cannot be resolved amicably, it shall be submitted to the exclusive jurisdiction of the courts in India.
Contact Us
If you have any questions, concerns, or requests regarding these Terms and Conditions, please reach out to us at:
Querencia
Email: connect@querenciastudios.com
Phone: +91 8799927044
Address: New Pushpanjali, FNo- 5, RH52, Sambhajinagar, Chinchwad, Pune, Maharashtra, India – 411019
Disclaimer: Querencia’s services are educational and supportive in nature. They are not a substitute for therapy, counseling, medical care, or legal/financial advice. Please seek professional help if you require it.